PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The klugex.com/collectibles website is not targeted towards, nor intended for use by anyone under the age of 18. By using our site, you represent and warrant that you are 18 years of age or older.
All of our Herend items are vintage, antique or pre-owned in excellent (like new) condition if not otherwise stated in item description. Klugex, Inc or collectibles.klugex.com is not affiliated with
the Herend Porcelain Factory or any of its distributors.
Klugex, Inc. does not warrant or represent that any particular item which is sold or offered for sale herein is an authentic Indian or Native American design, craftsmanship, art or craft as defined by the laws of the United States, The State of Colorado, any Tribal Nation or the laws of any other State or U.S. territory.
We guarantee your satisfaction! That's why every item we sell is backed with a complete 14 day Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase, feel free to return it within 14 days. We'will gladly exchange your item or refund your purchase price...no questions asked! Please inform us by email if you plan a return and ask for an RMA number. Shipping charges are not refundable unless the return due to our mistake.
Method of Payment
All shipments must be prepaid. Prepayment includes the cost of the merchandise and freight charges. We accept MasterCard, Visa, American Express and Discover credit cards. We also accept money orders, certified checks, personal checks or PayPal payments (allow 2 weeks for personal checks to clear). No C.O.D's
Please note that your shipping address and credit card billing address has to be the same to process your credit card order. We are sorry for any inconvenience, but it will protect you and protect us against fraudulent credit card transactions. In case you are our repeat costumer with a traceable record in our database you may choose the option to ship your order to a different address.
Inventory information is believed to be accurate but unfortunately there may be occurrences when the website shows an item in stock when it is not. Klugex, Inc. cannot guarantee the availability of any item when you place your order. As our policy we will not charge your credit card for payment until the item(s) are verified in stock and available to ship.
All orders are processed within 1-3 BUSINESS days from the time you place your order. If you need something by a specific date, e-mail us that you need your order for a specific reason or by a specific date and we will get back to you to let you know if it can be done.
Once we are finished processing your order and shipped your item(s), we will send you a final confirmation email. We will contact you within three business days if we have any difficulties processing your order.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Klugex, Inc.. The collective work includes works that are licensed to Klugex, Inc.. Copyright 2008, Klugex, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Klugex, Inc. or purchasing Klugex, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Klugex, Inc. or to purchase Klugex, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Klugex, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Klugex, Inc. used in the site are trademarks or registered trademarks of Klugex, Inc.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Klugex, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Klugex, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Klugex, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Klugex, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Klugex, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Klugex, Inc. product is mistakenly listed at an incorrect price, Klugex, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Klugex, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Klugex, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Klugex, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Klugex, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Klugex, Inc..
Your use of this site shall be governed in all respects by the laws of the state of Colorado, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Klugex, Inc. products) shall be in the state or federal courts located in Denver County, Colorado. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Klugex, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Klugex, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Klugex, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Klugex, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Klugex, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Klugex, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Klugex, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Klugex, Inc. in its sole discretion.
You agree to indemnify, defend, and hold harmless Klugex, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Klugex, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Klugex, Inc., Klugex, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Klugex, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Klugex, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).